When is payment taken?

Created by Product Team, Modified on Tue, 5 Dec, 2023 at 2:27 PM by Product Team

You will pay a registration fee when you sign up, and then your first monthly payment is taken when you've been assigned to a team.  

 

Your monthly membership subscription will begin on the date you get assigned to a team. You won't get assigned to a team until the same week as the first available session you can join, so you won't be paying your monthly membership fee without being able to play.  

 

You pay in advance for one month of membership at a time, so your payments will come out on or near to* the same date each month, unless you cancel your membership before that date. If you want to change the date your payments are taken, contact the Player Support Team by emailing [email protected] or calling 0345 163 0042.

 

*Collection dates may be affected by weekends and public holidays.

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